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Privacy Policy

A LEGAL DISCLAIMER

Registered name: Hewitt Peace Group Ltd

 

This privacy notice tells you what to expect us to do with your personal information.

 

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • How to complain

  • Contact details

  • Email

 

Contact email: chris@thisispossible.co.uk

 

What information we collect, use, and why

We only collect information that is necessary to run the business and deliver our services. 

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Depending on how you interact with us, this may include:

  • Name and contact details (email address, and occasionally phone number)

  • Professional information (role, organisation)

  • Information relating to enquiries, proposals, and services purchased

  • Payment and invoicing information

  • Marketing preferences

  • Feedback and testimonials (where permission has been given)

  • Basic scheduling information when booking meetings or sessions

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Coaching and sensitive information

As part of coaching or reflective work, people may choose to share personal or sensitive information, including information relating to wellbeing, mental health, or life circumstances.

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  • We do not actively seek this information

  • We do not systematically record it

  • We do not create formal session notes

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Occasionally, people may choose to share such information in writing (for example in responses to reflective questions). Where this happens, the information is treated confidentially and stored minimally.

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We do not collect data we do not need.

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How we use your information and our lawful bases

Under UK GDPR, we must have a lawful basis for using your personal information.

 

Delivering services and managing client relationships

Lawful basis: Performance of a contract

This includes:

  • Providing coaching, facilitation, and related services

  • Communicating about sessions, logistics, and delivery

  • Managing invoices and payments

 

One-to-one professional correspondence

Lawful basis: Legitimate interests

We may contact people we know professionally for individual, relevant correspondence. This is not treated as marketing and you can ask us to stop at any time.

 

Marketing and updates

Lawful basis: Consent

This includes:

  • Email newsletters

  • Updates about services or events

People are only added to mailing lists where they have opted in. You can unsubscribe at any time.

 

Feedback and testimonials

Lawful basis: Consent

Testimonials are only used with explicit written permission.

They may be anonymised if requested and will be removed if consent is withdrawn.

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Who we share information with

We use trusted third-party services to run the business. These act as data processors on our behalf and only process information necessary for their function.

This includes:

  • Email marketing (Kit, formerly ConvertKit)

  • Scheduling and bookings (Calendly)

  • Accounting and invoicing (FreeAgent)

  • Cloud storage and documents (Google Workspace, Apple Notes)

  • Payment processing (Stripe and bank transfer via invoicing)

We do not sell personal data and do not share it with third parties for their own marketing.

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How long we keep information

We keep personal information only for as long as it is reasonably needed for the purposes described in this notice, including:

  • Delivering services

  • Meeting legal and accounting obligations

  • Maintaining appropriate business records

Information is reviewed periodically and is deleted or archived when no longer needed.

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Your data protection rights

You have the right to:

  • Access the personal information we hold about you

  • Ask for inaccurate information to be corrected

  • Ask for information to be deleted in certain circumstances

  • Ask us to restrict how we use your information

  • Object to certain types of processing

  • Withdraw consent where consent is the lawful basis

Requests will be responded to within one month.

To make a request, contact us using the details above.

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Complaints

If you have concerns about how we handle your personal information, please contact us first.

If you remain unhappy, you can complain to the Information Commissioner’s Office (ICO):

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The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

Helpline number: 0303 123 1113

 

Website: https://www.ico.org.uk/make-a-complaint

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Updates to this notice

This privacy notice may be updated from time to time.

The most recent version will always be available on our website.

 

Last updated: 05/02/2026

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